Listed below are sub categories and articles under this category, if you cannot find a certain answer you can try looking into the sub categories.
|
Sub Categories |
|
No sub categories available under this category |
|
|
| Is my credit card information totally safe with you? |
As we use a third party credit card processor, we don't have your credit card information with us. And therefore we don't store your credit card information on our system. We trust your credit card information is totally secure. |
| If I buy a hosting plan now can I upgrade when my website grows? is there a charge |
Yes, you can upgrade at any point. Just submit a ticket at
Support.Zones.in write which plan you want to upgrade to, we will upgrade your account within hours! |
| Can I register my domain name with you? |
Yes, We are glad you asked,
register your domain at
Domains.Zones.in only $11.95 a year! |
| Do you offer unlimited bandwidth? |
No, it is not possible to offer unlimited bandwidth at all. That would be lying to our customers. Like everybody else, we are required to pay for the amount of bandwidth we consume to our upstream providers. We then in turn pass this fee to our customers in order to provide enough resources to our customers. This also applies to other hosts as well, not just us. |
| Can I try your system before deciding? |
Sure, we can give you a 7 day money back promise, if we fail we provide what is outlined in our website, we will refund you all your money. |
| Can I host adult related sites? |
No, we do not allow you to host adult, warez, etc sites. |
| Do you allow MP3 files? Do you allow streaming of videos? |
No we do not allow. |
| Are you a reseller of another hosting provider? |
We have dedicated server on a big NOC in USA. |
| How soon will my account be activated? |
Most Accounts are activated within few hours. |
| Do you offer money back guarantee? |
Yes, we offer a 7 day money back guarantee. This is only valid when the customer is abiding to our terms during the stay with us. We also ask the user to provide the reason of cancellation. |
| I already have a domain can I use it with your hosting? what are the steps? |
Yes, if you already have a domain you can use it with our hosting plans. The first step is going to
http://www.zones.in/hosting.asp and selecting the hosting plan of your choice. Then follow the steps to the order form. Next please visit
Support.Zones.in and submit a ticket. |
|
How can I pay you?/ What are the payment options? |
We currently accept
Credit Card Payments thru
Paypal and
MoneyBookers. We also accept accept payments
thru
Liberty Reserve (LR), Money Gram and Western Union. Payments from India
can also be paid by making online transfer to our
ICICI or HDFC Bank Account. You can also drop your cheque
at any ICICI or HDFC Bank ATM/ Branch near you. You can
send us DD in Favour of ZONES WEB SOLUTION payable
at LUDHIANA (PUNJAB). You can also send us Money
Orders. |
| I just added a site and the nameservers are already changed, but I can't see it? |
We use a centralized DNS System. It updates vary between 4 - 48 hours. Due to this we ask that you update the nameservers only after creating the site |
| |
